Student Services

Tuition Payment
Tuition payments are due May 1 and can be mailed in the form of a check.  If you would like to pay by credit/debit card or an electronic transfer from your checking or savings account, families must use this Tuition Payment link to pay via the internet. Payments made with a credit card will be subject to a convenience fee. Convenience fees will vary based upon the credit card presented for payment, between 0.75% and 3.50%. No student will be assigned cabin space without payment in full of all fees prior to May 1. Any additional private lesson or class fees that occur as a result of a schedule change after May 1 must be paid in full at the time of the change. The address for the Business Office is PO Box 199, Interlochen MI 49643.

Personal Account
Nearly all students maintain a personal account with the Interlochen Business Office. The recommended amount is $50 per week for Juniors and Intermediates, and $75-100 per week for High School. Depending on the Camp division, this money is accessed in a variety of ways. Parents can deposit money by sending a check to the Business Office. Families may also use the Personal Account link to deposit money.

Refund of Remaining Balance
The Business Office will send refund checks after the completion of the six-week session for any remaining balance left in student accounts. At the end of the session, it is recommended that withdrawals are limited to only what is necessary for travel purposes. There are often miscellaneous charges processed after the session.

Students receive one (1) complimentary ticket to all student performances. Tickets may be reserved by visiting the box office or at the venue prior to the performance.

Interlochen does present guest artist performances throughout the summer as part of the Interlochen Arts Festival. These concerts are not a part of the instructional program, and campers are not required to buy tickets or attend these concerts but many do. Access to student ticket order forms for Interlochen Arts Festival events will available in mid-April. Please only order tickets for students through the Student Box Office, available in early May in the Education Community.

If you have a question about student ticket availability, please stop by or contact the box office: boxoffice@interlochen.org / 231.276.7800

While at Interlochen, students will have opportunities to meet admission officers from many prestigious conservatories, colleges, and universities. College admission staff members make themselves available to provide material, answer questions, and to discuss artistic programming as well as the application process for their program. Students should watch for the “college tables” in the cafeteria during meals. A limited number of representatives may hold auditions while on campus. A “Summer Performing and Visual Arts College Fair” also takes place each summer on the Interlochen campus. Detailed information is available through the Advisement and Counseling Services in the Garden Level of Stone Center.

Our dining services offer several options to satisfy all sorts of tastebuds. Menus are created to take advantage of fresh, local, and seasonal products. We take great care to provide a variety of vegetarian, vegan, and gluten-free options. In addition to hot entrees and house-made soups, we have a sandwich bar and salad bar so you can tailor your meals to your liking. A large selection of beverages, including sparkling water, milk, juice, coffee, and tea are also available at every meal.

Junior and Intermediate campers take their meals at Lochaven and Pinecrest Dining Halls, and High School campers dine at the Stone Dining Hall.

Need a snack or a treat? The Melody Freeze offers specialty soft serve ice cream, pizza, candy, and more. The Coffee Tent is your one-stop shop for specialty coffee drinks, tea, bottled beverages, and baked goods.

Log into the Education Community to complete an Instrument Request Form as soon as possible. Availability is not guaranteed, and it is in your best interest to arrive at Camp with your own instrument, or with an instrument reserved for rental while at Camp.

Students will be charged a rental fee for the use of string, brass, or woodwind instruments. Specialty instruments, such as English horn, bass clarinet, etc., are excluded from rental fees, and instruments for all beginning classes and Instrument Exploration. If the instrument is lost or damaged, replacement/repair costs will be charged to the student’s account.

If your instructor asks you to borrow an auxiliary instrument, no payment is required for a borrowed instrument. Borrowers are expected to return the instrument only to Instrument Services, not to their instructor, not to the Camp Division, and not to another student who wants to use it. The borrower should return it as soon as they are finished with it. As long as the instrument is checked out to the borrower, they are responsible for it. If another student needs to use it, both parties need to come to Instrument Services to check out the instrument to the appropriate person. Borrowed instruments may NOT leave campus for any reason.

Luggage carts and wheels will be available to rent for student’s personal instruments. We strongly recommend students bring a cart for large instruments as students frequently move about our large campus with instruments. Please contact instrument services at (231) 276-7821 with questions.

Instrument Rental is open:
Sunday, June 23, 2024 | 9 a.m. - 9 p.m.
Sunday, July 7, 2024 | 12 p.m. - 4 p.m.
Sunday, July 14, 2024 | 12 p.m. - 4 p.m.
Sunday, July 21, 2024 | 12 p.m. - 4 p.m.

For High School students, lockers may be rented on a first come first served basis.  Double bass and tuba players are all guaranteed a locker.  Students renting a locker must use a lock provided by Interlochen Arts Camp. No personal locks are permitted.

The String Repair Shop (Music Center 0014) / Wind Repair Shop (Music Center 0012) is staffed by technicians during the following hours. These hours are subject to change, and will be posted on the door.

Instrument Services (Music Center 0019) is staffed by technicians during the following hours. These hours are subject to change, and will be posted on the door:

If your instrument is broken, take it to the Repair Shop in the basement of the Music Center during posted hours. A loaner instrument may be borrowed if one is available. Repairs need to be paid by cash or check, before the instrument can be released to the student.

If you lose your instrument, contact Campus Safety at 7575 and Instrument Services at 7821.

High School Camp Students
High school students remaining for three weeks or longer have the option of using the laundry service (order form available via the Education Community website - $70 for 3 weeks, or $124 for 6-weeks, including the laundry bag) or doing their laundry in machines located in each high school camp division. Cancellations are not accepted after signing up for this service. Coin-operated laundry facilities are available in the High School camp divisions. Washing machines ($1.50 per load) and dryers (per load $1.50). Campers can bring laundry soap or purchase it at the Scholarshop. NOTE: The cost of laundry bags is included if enrolled in the laundry service. High School students wishing to use the camp laundry service must sign up by completing the form in the Education Community. 

Junior and Intermediate Camp Students
Laundry for junior and intermediate students is sent each week to a professional laundry service. The laundry service charge is included in the tuition for juniors and intermediates. A laundry bag is also included. All sheets, towels, and dirty clothes must be in a color-coded laundry bag. Students are permitted to send one bag of laundry per week. Additional bags, or emergency services as necessary, will result in an additional fee per incident. ICA is not responsible for lost items, including those left in clothing pockets.

Academic Library

The Seabury Academic Library is located in the upper level of the Bonisteel Library. The library is dedicated to serving the Interlochen Center for the Arts community by providing excellent resources; a large, dynamic collection that supports the arts and academic disciplines and summer reading needs. The library has over 32,000 items and subscriptions to several print periodicals and many high quality databases such as Drama Online, ARTstor, Oxford Art, Academic OneFile, and many more.

Music Library

The Frederick and Elizabeth Ludwig Fennell Music Library is located on the lower level of the Bonisteel Library. The Fennell Music Library is one of the largest performance libraries in the world and has over 114,000 items in its collection consisting of solo and chamber music, performance materials for large ensembles, CDs, and records. Online audiovisual resources available include Naxos Music Library, Berlin Philharmoniker Digital Concert Hall, and Met Opera on Demand. Three group listening rooms and 11 individual listening stations are available.

The libraries are considered laptop friendly areas for students, staff, and visitors. There are computers available for use for those who do not have their own.

Library Hours

Lost and found items are turned in to one of two places: individual Camp Division Headquarters or the Campus Safety Office. Missing articles should be reported right away to Campus Safety. Students are encouraged to complete a Lost/Stolen Items Report. If an item is discovered missing after the student returns home, a report may be filed with the Campus Safety Office using this online form.

Due to the volume of items left behind at the end of the Camp season, Interlochen Center for the Arts will only maintain a record of, store, and ship home upon request the following items of value:

• Electronic items (including music CDs, DVDs, computer storage devices, musical timing equipment, watches)
• Musical instruments
• Medications with the owner’s name clearly marked on the container
• Personal documents (passport, I-20, State ID, etc.)
• Personal medical devices (hearing aids, glasses, retainers) 
• Key sets (home, car, etc.) 
• Wallets, cash, financial transaction devices
• Any single item with a fair estimated value of $100 or more
• Any item not listed above deemed to have “extreme sentimental value,” will be dealt with case-by-case

While every reasonable effort will be made to assist in locating the lost items, Interlochen Center for the Arts cannot assume financial or other responsibility for lost, stolen or broken personal property of students. It is strongly recommended that parents insure any items of high value brought to camp, on an individual basis.

Any found items not claimed within 30 days after the end of the camp season will be donated to local charities or otherwise recycled. Interlochen Center for the Arts will not be responsible for maintaining, locating, or returning various clothing items, laundry, bed linens, personal toiletries, water bottles, etc. These items will be disposed of or donated to local charities.

USPS (United States Postal Service) for mail or packages, use this address:

Student name
[Junior, Intermediate, High School ] [Pines, Lakeside, or Meadows] (Include cabin # after assigned at arrival)
Interlochen Center for the Arts
P.O. Box 200
Interlochen, MI 49643-0200

UPS or FedEx for mail, packages or luggage, use the following shipping address:

Student name
[Junior, Intermediate, High School ] [Pines, Lakeside, or Meadows] (Includes cabin # after assigned at arrival)
Interlochen Center for the Arts
9900 Diamond Park Road
Interlochen, MI 49643-0200

• Cabin numbers will be assigned upon arrival at Interlochen. Once this is known, please include it on mail and packages. For security purposes, we do not provide cabin numbers over the phone or email. Please obtain this information from your child after they arrive on campus. The division name is critical on all mail.
• Note that the P.O. Box number for mail sent to students (P.O. Box 200) is different from the P.O. Box number for other mail sent to Interlochen administration offices (P.O. Box 199).
• Please limit packages. We recommend no more than one per week.
• Please allow for one extra day for packages to reach students. Do not expect overnight packages to reach students immediately as packages are delivered to the shipping and receiving department, then distributed to camp divisions.
• Please do not use Styrofoam pellets as packing materials. This helps us eliminate trash output and protects the environment.
• Food is not allowed in the cabins. While we prefer that no food be sent to camp, if food is sent, it should be limited to a snack that can be shared with all members of the cabin or a small individual snack that is consumed the day it is received. There is no storage available for food or snacks except for those campers with dietary issues, which must be communicated with the health center prior to arrival.

The availability of religious services on campus varies greatly from summer to summer depending on clergy availability. Interlochen does not organize services other than to provide a location for those organizations that would like to offer services on campus each summer. There is no guarantee that any services that have been offered in the past will be offered again. Services that have been available in past summers include:

• Catholic Mass (Sunday morning)
• Episcopal service (Sunday morning)
• Evangelical Christian service (Sunday morning)
• Jewish service (Friday evening)
• Mormon service (Sunday morning)

Our on-campus shop sells most required uniform items, class supplies, and personal care items, along with gifts, snacks, and apparel. Questions? Please contact us at 231.276.7384.

SHOP ONLINE NOW 

Boxes and packing/shipping materials can be purchased from the Scholarshop, Interlochen’s on-campus store. Scholarshop staff will also arrange for shipping packages home at the end of each session via United States Postal Service (USPS) or United Parcel Service (UPS) depending on the size and/or destination of the shipment. The required peel-and-stick Shipping Address labels are available at the Scholarshop and division headquarters. Students may use their own boxes but must still have the required Shipping Address label. All homeward bound shipping will be charged to the student account unless another payment type has been arranged with the Scholarshop. All international shipping must be arranged through The Packaging Store in Traverse City, Michigan. Families are requested to initiate the service, and camp life staff will assist.

The fees for shipping are:

• $10 plus actual UPS shipping cost (per package)
• Prepaid UPS packages will incur an additional $5 handling fee per package
• $5-30 Special Handling Fees (per package) (example: box builds for large instruments or artworks)
• Boxes: $3.50 each
• Packing Bubbles: $1.00 (6’ length)

Pick Up Dates  
Packages will be collected during departure weekends. Packages must be in their designated pickup area no later than 2:00 p.m. on the following pickup dates: 

• Saturday, July 6, 2024 
• Saturday, July 13, 2024
• Saturday, July 20, 2024 
• Saturday, August 3, 2024 
• Sunday, August 4, 2024 
• Monday, August 5, 2024

Pines pickup locations:

• Intermediate Pines: IP Rec Pavilion
• High School Pines: HSP Rec Pavilion

Lakeside/Meadows pickup locations:

• Junior Lakeside: Headquarters
• Intermediate Lakeside: Braeside
• Intermediate Meadows: IM Rec Pavilion
• High School Lakeside: HSL Sundecker Pavilion   

All shipping dropped off at the pickup locations should be kept separate from luggage/packages waiting to be picked up to be taken to the airport. All packages for shipping must have a shipping label or they will not be picked up.

Additional Packing and Shipping Information
When packing your box, please make sure that each item is wrapped separately. Fragile articles need separation from each other, and from the corners, sides, top, and bottom of the box. Each item should be surrounded by two inches of cushioning and two inches from the walls of the box. Make sure to use enough cushioning material to ensure that the contents do not move when shaking the container. Use bubble wrap or similar materials for cushioning purposes; improper materials include clothing, blankets, towels, newspaper, and pillows.  Interlochen Center for the Arts and the Scholarshop are not responsible for items damaged during transport or shipment.  

• Please fill out the address label completely with address, phone number, and email. Address labels can be picked up at the Scholarshop or division headquarters. The Scholarshop will not be liable for mislabeled packages.
• Do not pack the following items; liquids, plants, food, medications, currency (including stamps), combustibles, or pressurized containers.
• Totes, trunks, and other containers may be shipped via UPS. Interlochen Center for the Arts and the Scholarshop are not liable for any damages incurred during transport or shipment, to either the container or contents. Oversized bags, duffels, boxes, and containers will incur additional charges determined by the carrier.
• If you need to ship an instrument, please contact the Scholarshop shipping department directly at 231.276.7386 to make individual arrangements.
• The Scholarshop reserves the right to open and repack boxes as required.
• Students traveling by airplane must be mindful of the high cost of excess and overweight baggage. Students who leave Interlochen early due to unforeseen circumstances will have all packages shipped using funds from their personal account. Parents and students should be aware the on-campus post office will not ship COD (charge on delivery).

Special note for those students taking visual arts classes: It is important to remember that students taking visual arts classes will be producing works that need to be transported or shipped home. In some cases, work can be rolled up or carried flat, but in other cases (i.e. ceramics or sculpture) packed work may be bulky and possibly fragile. While faculty will assist students in packing, it is the responsibility of the student to take their work with them or make arrangements for shipping. Interlochen Center for the Arts, including the Scholarshop, will not be responsible for shipping or transportation of student work and cannot be responsible for work left behind.

There are a limited number of phones available within each division to place calls but time is often limited. Students and families are asked to adhere to the guidelines and hours of phone operations listed below:

• Due to busy schedules, students often do not receive phone messages until late evening. It might be the next day before students are able to return a call.
• We strongly encourage students to limit calls home to once per week. Families and friends are also asked to limit calls to once per week.