Tickets are non-refundable:
- All sales are final.
- There are no refunds, exchanges or box office credits for tickets to any Interlochen performance, unless that performance has been cancelled.
- Should you be unable to attend a performance, you may turn your tickets in to the box office up until 24 hours before a show as a tax-deductible contribution to Interlochen.
Upton-Morley Pavilion Rain Policy
The Upton-Morley Pavilion is an open-air performance venue. In the event of rain, every effort will be made to complete the performance, including playing in light rain.
If an Interlochen Shakespeare Festival performance is cancelled before intermission, you may receive a refund or tickets for another Interlochen Shakespeare Festival performance (based on availability - not guaranteed). If cancelled after intermission, there are no refunds but you may receive tickets to another Interlochen Shakespeare Festival performance in the same summer (based on availability - not guaranteed). No immediate refunds will be made. Please come to or call the box office beginning the day after the affected performance and we will issue a credit to the credit card used to purchase the tickets. All refund claims must be received by September 1 of the performance year. Since precipitation in the summer commonly moves through northwest Michigan quickly, we will never cancel an Interlochen Shakespeare Festival performance prior to the published start time. Service charges are non-refundable.
If you have any questions about these policies, please contact the Interlochen Box Office at 231.276.7800 or 800.681.5920.
Campus and Venue Policies
Register for Emergency Calls
Please turn off cell phones and beepers during performances, and notify your contacts to call (231) 276-7200, Interlochen's emergency call number.
No Smoking or Alcohol
As a school with students under 18, Interlochen prohibits smoking and alcohol on campus. Thank you for respecting our policy.
Michigan law prohibits any weapons, including concealed weapons, on Interlochen property, because we are an educational campus. Thank you for your cooperation.